This privacy policy will explain how our organization uses the personal data we collect from you when you use mobimatter.com website or Mobimatter mobile app.
Mobimatter LTD collects the following data:
You directly provide us with most of the data we collect. We collect data and process data when you:
Mobimatter may also receive your data indirectly from the following sources:
Mobimatter collects your data so that we can:
If you agree, Mobimatter will share your data with our partner companies so that they may offer you their products and services.
When Mobimatter processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Mobimatter securely stores your data at servers belonging to large cloud computing providers, located in Netherlands and Germany. Your data is encrypted at rest and in transit.
Mobimatter will store your account, profile, order history, and similar data it has obtained from you until you choose to delete it anytime.
Data related to order / purchase of the telecommunications service will be stored for a period of not less than 5 years in order to comply with any lawful inquiry that may come from competent authorities.
Mobimatter would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Mobimatter from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please send email to support@mobimatter.com with your request, which will be actioned upon within a period of 5 Working days.
Mobimatter would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Mobimatter for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Mobimatter correct any information you believe is inaccurate. You also have the right to request Mobimatter to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Mobimatter erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Mobimatter restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Mobimatter's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Mobimatter transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@mobimatter.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Mobimatter uses cookies in a range of ways to improve your experience on our website, including:
There are a number of different types of cookies, however, our website uses:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
You can opt-out of advertising and analytics cookies when you first visit our website, or later on by deleting all cookies for mobimatter.com, then clicking on "manage preferences" on the cookie prompt.
The mobimatter.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Mobimatter keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 February 2025.
If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email at info@mobimatter.com.